KelimeYAP Support
KelimeYAP EN · Last updated: 22 August 2026
KelimeYAP is an English vocabulary app for Turkish speakers. This page answers the questions we are asked most often, and tells you how to reach us.
The basics
Do I need an account?
No. The app asks you to register for nothing, you can start using it the moment you open it. There is no name, no email address, no password and no social login.
How do I move my progress to a new phone?
The Settings screen has a code that belongs to your device. On the new phone, open the same screen, go to Import and type that code in, and your progress is copied over. No account is needed, because there is no such thing as an account here.
How do I delete my data?
Settings › Delete My Data. One tap erases your records on the server. Your word progress, your badges and your transfer code go with them, and it cannot be undone.
Pro and billing
What is Pro?
Pro removes ads, lifts the offline card limit so the cards keep coming when you have no connection, and makes everything the app counts unlimited. It comes as a monthly, a three-month and a yearly plan, and Family Sharing is enabled on all three.
How do I cancel my subscription?
Subscriptions are managed on the App Store or Google Play, not inside the app.
- iPhone: Settings › (your name) › Subscriptions
- Android: Play Store › profile › Payments and subscriptions › Subscriptions
When you cancel, Pro stays active until the end of the period you have already paid for.
I bought Pro but it does not show up on my new device.
Use Restore Purchases on the Settings screen. You need to be signed in with the same Apple ID or Google account you bought it with.
Using the app
Does the app work offline?
The word deck sits on your phone, so the cards keep coming even if the connection drops. Example sentences, images and quizzes need a connection. In the free version the number of cards you can go through offline is limited, and Pro lifts that limit.
Why am I seeing ads?
The free version of the app is supported by ads. We use no full-screen interstitial ads at all. A Pro subscription removes every ad.
I found a mistake in a word or a translation.
Write to us and we will correct it. The content is updated continuously, and the updates reach the app on their own.
Contact
kelimeyap@obliquex.com
We usually reply within a few working days.
Settings › Contact Us inside the app writes to the same address, and adds a few technical lines that help us find the problem.
ObliqueX (KelimeYAP), Ankara, Türkiye